Becoming a host on Livjaza is an exciting journey filled with opportunities to connect with people worldwide. Whether offering a unique place to stay or leading an unforgettable experience, this guide covers everything you need to know to succeed. From setting up your listing to managing reservations, here’s how to make the most of your hosting experience on Livjaza.

Getting started with Livjaza hosting

Essential resources

When starting as a Livjaza host, it’s essential to familiarise yourself with various resources available to help you succeed.

Help Center

Find answers to questions about reservations, account management, and Livjaza’s workings.

Ways to host on Livjaza

Livjaza offers flexible hosting options. List an entire home, an apartment, villa or any other type of property. Choose whether to greet guests on-site or offer self check-in.

Learn more about hosting stays in our Help Center, and get started by creating your listing.

Preparing to host

Preparation is critical to providing a memorable guest experience.

Here’s how to get ready:

Managing your calendar

Sync calendars: Ensure availability across platforms.
Set pricing and trip minimums/maximums: Adjust nightly rates and stay durations.
Provide check-in/out details: Specify guest arrival and departure times.
Preparation time: Allow enough time between reservations for cleaning and preparation.

Organizing guest information

Guest verification: ID verification is required before booking.
Guest profiles: Review guest profiles and communicate with them beforehand.
Check-in instructions: Provide detailed instructions, contact information, WiFi passwords, neighbourhood guides, and house rules.

Preparing your space

Self check-in: Offer self-check-in for guest convenience.
Stock amenities: Provide essentials like soap, bottled water, salt, pepper and cooking oil.
Extra linens: Keep additional sets of sheets and towels.
Professional cleaning: Consider hiring cleaning services and include a cleaning fee.

Managing reservations and cancellations

Handling reservation changes

Sometimes, plans change. To modify a confirmed reservation, send a trip change request to your guest

Go to Listings > Reservations.
Select the reservation and click Change Reservation.
Adjust listing, dates, number of guests, or price.
Send the request.

If the guest declines, the reservation remains unchanged. If they accept, the reservation updates automatically, and any price changes are processed accordingly.

Responding to guest requests

Guests may also request changes to their reservations. Respond promptly to avoid cancellations:

Accepting requests

Apply changes automatically.

Declining requests

Let the guest know why you can’t accommodate the change.

Host cancellation policy

Livjaza’s host cancellation policy aims to minimise disruptions for guests:

Cancellation fees: Based on the reservation amount and timing.
Fee waivers: Available for major disruptive events or valid reasons beyond the host’s control.
Other consequences may include blocking the listing’s calendar or losing Hosting tier status.

Modifying a reservation

If you need to edit a reservation, send a trip change request with the proposed changes. If the guest declines, you may need to cancel the reservation if you can’t accommodate their current stay.

Hosting on Livjaza offers numerous opportunities to connect with travellers and share unique experiences. You can ensure a smooth and successful hosting journey by leveraging available resources, preparing thoroughly, and managing reservations effectively. For more detailed information and support, visit our Livjaza Help Center or contact Livjaza Support.

In case the site is temporarily unavailable, you can reach us through @livjazahelp. Please use this option for emergencies only.